Frequently Asked Questions (FAQ)

Welcome to our Frequently Asked Questions (FAQ) page!

Here, we provide quick answers to common questions about our products and services. Let's get started and find the information you need!

Where are you located and what are your opening hours?

We currently have 3 branches – Singapore, Malaysia, Thailand.

Singapore:

Delfi Orchard #01-05, 402 Orchard Road, Singapore 238876

Mon - Fri: 11.00 a.m. – 7.30 p.m.

Sat: 11.00 a.m. – 7.00 p.m.

OFF on Sun & Public Holidays

+65 6733 1068

Malaysia:

Kota Kinabalu, Sabah:

L1.03, Level 1, Plaza Shell, 29 Jalan Tunku Abdul Rahman, 88000 Kota Kinabalu, Sabah, Malaysia.

Mon - Sat: 10.00 a.m. – 5.00 p.m. 

OFF on Sun & Public Holidays

+6011 6930 4599

Taman Tun Dr. Ismail, Kuala Lumpur:

Unit UG-2 & UG-3, Level UG Menara Ken TTDI, 37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000 Kuala Lumpur, Malaysia.

Mon - Sat: 10.00 a.m. – 5.00 p.m.

OFF on Sun & Public Holidays

+6011 2181 0021

Thailand:

Room 209/2, 1788 Singha Complex Building, New Petchaburi Rd, Bang Kapi, Huai Khwang, Bangkok 10310 Thailand.

Mon - Sun: 10.00 a.m. – 8.00 p.m.

+669 0421 9898

Can I walk-in or do I need to make an appointment?

How are your prices determined?

How much do you charge for a scalp assessment and consultation?

How does your hair regrowth solution work?

Does the hair regrowth treatment cause discomfort or pain?

Does your hair regrowth treatment resemble a hair transplant procedure?

Is your product safe?

Does your treatment interfere with hormonal balances?

Is minoxidil or finasteride utilized in your treatment approach?

What results can I expect and when will I see them?

Are there any side effects or contraindications?

Do you offer personalized consultations or recommendations?

What occurs following the completion of my 6-month treatment?

Do you offer any guarantees or refunds?

Are there any testimonials or before-and-after photos available?

How long has Ooosh!™ been in operation?